Author: Jennifer Reed
Jennifer Reed joined Electronic Commerce, Inc. (ECI) in October 2013 as Manager of Strategic Partnerships & Alliances after 10-plus years in the employee benefits field and 5 years of HR Technology Consulting. Jennifer grew up and works remotely for ECI from North Texas. After graduating from Austin College, she started her career in employee benefits at CIGNA Healthcare in 2000. While at CIGNA, Jennifer was promoted to a supervisory role and was put in charge of resolving escalated customer service issues. She worked directly with key accounts such as Sprint and Texas Health Presbyterian. Before leaving CIGNA, Jennifer was chosen as one of three individuals to be a part of the first inside sales team, which was a precursor to CIGNA launching their small group market in Texas. From there, Jennifer worked briefly for Instant Benefits in 2007 (Company Acquired by Plansource in 2008) selling a benefits enrollment platform to benefit brokers nationally. From 2008 until she joined ECI in 2013, Jennifer worked for an HR Technology Consulting firm based in Boston, MA. While there she consulted with over 600 employers (ranging in size from 10- 16,000+ Employees) in the areas of HRIS, Integrated HRIS & payroll, and Benefits Enrollment. While providing HR Technology Consulting services, Jennifer worked intimately with ADP, Ceridian, Ultimate Software, Paylocity, ECI, and many others, but chose to make her sole focus working for ECI in 2013 due to excellence and innovation in product and service. Jennifer joined ECI to build strategic partnerships and relationships nationally.